New C-1 Custom with some old problems...

[tgifntx]

HI folks...

First... Big thanks to my pal Tgifntx who's helping me out by posting this issue here.

You better know it bro. Welcome as you can be buddy..!
Such a friggin drag to have a brand new git and it not be right.
Yes sir, Schecter better get right behind it and just replace it
for you. No sense in having that eating at the back of your mind
and ruin the experience.

Peace bro and I'll check witcha'.

[MGBlues]

I hope so.... Heard good things about Schecter customer support.... Only issue is that for any warranty issues we have to go through the store it was purchased from rather than deal with Schecter themselves. Hopefully the guys in the store will be cool about it and not try to fob me off.

Emailed my tech the other night but his feeling was that if i've ruled out the usual culprits such as too low action of a bad fret / saddle / nut then there's little can be done. He wanted to look at it but it'll be back to the shop before he has a chance. The ironic thing is that this guitar has the best neck I ever played... Super smooth... Great fretwork... Just a bad piece of wood used for the neck or body perhaps...?

[MGBlues]

You better know it bro. Welcome as you can be buddy..!
Such a friggin drag to have a brand new git and it not be right.
Yes sir, Schecter better get right behind it and just replace it
for you. No sense in having that eating at the back of your mind
and ruin the experience.

Peace bro and I'll check witcha'.

That's it... You gotta feel comfortable with your instument if you want to have fun playing it.

Anyhoo... There's not too much I can do now until I take it back to the shop on Saturday and see what they do / say.

If anyone can think of something I may have missed before then let me know.

[Justin Mabe]

I hope so.... Heard good things about Schecter customer support.... Only issue is that for any warranty issues we have to go through the store it was purchased from rather than deal with Schecter themselves. Hopefully the guys in the store will be cool about it and not try to fob me off.

Emailed my tech the other night but his feeling was that if i've ruled out the usual culprits such as too low action of a bad fret / saddle / nut then there's little can be done. He wanted to look at it but it'll be back to the shop before he has a chance. The ironic thing is that this guitar has the best neck I ever played... Super smooth... Great fretwork... Just a bad piece of wood used for the neck or body perhaps...?

Like I said before, good luck!!!!! Hopefully the store isn't filled with douche bags and they take good care of you! The customer is always right unless he's a dick. I'm sure if you go in there with a respectful and positive tone/attitude you should have no issues. Keep us posted dude!!!!!!!

[MGBlues]

Like I said before, good luck!!!!! Hopefully the store isn't filled with douche bags and they take good care of you! The customer is always right unless he's a dick. I'm sure if you go in there with a respectful and positive tone/attitude you should have no issues. Keep us posted dude!!!!!!!

Will do!

Guys in the store seemed pretty cool when I bought it and in their emails about the issue.... Just so long as it doesn't follow the dental pain phenomenon and the symptoms magically disappear when you're showing the problem!

[the_undecided_one]

The customer is always right unless he's a dick.

sadly, in customer service they are right even then...

[tgifntx]

Just so long as it doesn't follow the dental pain phenomenon and the symptoms magically disappear when you're showing the problem!

Ohhhh maaaan... Don't even think that outloud bro.
Sheez, Can ya' imagine. Damgit!!!

[Justin Mabe]

The thing i can think would be the measures but that should not cause a prob like that... maybe one of the horse saddles is bad in the bridge? thats all i can think of let us know what you discover out as i am considering understanding what is now.

There's horse saddles on a guitar, WTF?!?!?!? This has to be a fucking Spammer!!!!!!!